Queues & Queue Display
Registration, service, and pharmacy queues with voice calling and a TV display in the waiting room.
HISGrace Clinic
A clinic management system that is lean & fast.
From queues, electronic medical records, laboratory, radiology, and pharmacy to billing — everything your clinic needs in one cloud app. Sign up today and start right away, no servers required.
- BPJS PCare bridging
- Connected to SATUSEHAT
- Multi-branch
Built for
Primary clinicsSpecialist clinicsDental clinicsAesthetic clinicsGroup medical practicesMulti-branch clinic networks
Modules
Everything a clinic needs, nothing it doesn't
Modules designed around the clinic workflow — from the moment a patient arrives, through the consultation and pharmacy, to payment.
Registration & Patient Records
Register new and returning patients in seconds, including JKN (national health insurance) eligibility checks.
Outpatient Care & Medical Records
Electronic medical records with customizable forms, ICD-10 diagnoses, and a doctor approval workflow.
Laboratory
Doctor orders, worklists, and sample tracking, with lab results flowing straight into the medical record.
Radiology
Radiology orders and worklists, exam results, and integration with HISGrace PACS Viewer.
Pharmacy & Dispensary
E-prescriptions, dispensing, returns, goods receipt, stock taking, and real-time stock levels.
Billing & Receivables
Automatic bills from every service, multi-payer payments, and receivables tracking.
Staff & Doctor Schedules
Healthcare staff records and doctor practice schedules linked to the queue.
Dashboards & Reports
Daily visits, revenue, and services summarized on a single screen.
Integrations
BPJS PCare & SATUSEHAT bridging
Staff work from a single screen. Service data is sent to BPJS and the Ministry of Health without double entry.
BPJS PCare
PCare bridging for FKTP (primary care facilities) right from the service screen — no re-entering data in the BPJS app.
Eligibility checkRegistrationVisitsDiagnoses & proceduresMedicationsReferrals
SATUSEHAT
Visit and medical record data is sent to the Ministry of Health's SATUSEHAT platform in the background.
EncounterConditionObservationKFA
HISGrace PACS Viewer
Clinic radiology orders connect to a DICOM viewer for reading images and writing radiology reports.
WorklistRadiology reportsMPR & 3D
Software as a Service
From a single clinic to a network of branches
Subscribe, start right away, and add branches whenever you like — without buying servers or installing new systems.
Ready to use, no servers
Cloud-based — just sign up, set up your clinic, and start seeing patients. Updates and backups run automatically.
One account, many branches
Manage several clinics from one account. Each clinic's data stays separate and secure, and switching branches takes one click.
Web & desktop
Access it from a browser anywhere, or install the desktop app for front desks and consultation rooms.
Role-based access
Doctors, nurses, pharmacists, and cashiers only see the menus relevant to their work.
Pricing
A subscription that fits your clinic
Choose the plan that fits your clinic — pay monthly or yearly per clinic, and upgrade any time.
Pro
For clinics with full diagnostic and pharmacy services.
Coming soon
- Admissions & patient records
- Queues with voice calling
- Outpatient care & electronic medical records
- Cashier & payments
- Web & desktop app access
- Laboratory: orders, samples & results
- Radiology: orders, worklists & results
- Pharmacy & dispensary with stock management
- TV queue displays for registration, polyclinics & pharmacy
- Doctor schedules & staff management
- Dashboards & reports
- SATUSEHAT integration
Max
For BPJS primary care facilities (FKTP) and multi-branch networks.
Coming soon
Everything in Pro, plus:
- BPJS PCare bridging
- JKN eligibility check at registration
- Multiple branches in one account
- Receivables & multi-payer billing
- HISGrace PACS Viewer integration
- Priority support & onboarding
Managing many branches or need to migrate data from a legacy system? Contact our team for a custom quote.
FAQ
Questions about HISGrace Clinic
How is HISGrace Clinic different from HISGrace SIMRS?
HISGrace Clinic is built specifically for clinics: it focuses on outpatient care, diagnostics (laboratory & radiology), pharmacy, and billing — without hospital modules such as inpatient care, emergency, or INA-CBG claims — so it is leaner and faster to roll out.
Does it support BPJS PCare bridging?
Yes, on the Max plan. Registrations, visits, diagnoses, procedures, medications, and referrals are sent to PCare right from the service screen, so staff never have to enter data twice.
Do I need to set up my own server?
No. HISGrace Clinic runs in the cloud — just sign up, enter your clinic details, and start using it. Updates and backups run automatically.
Can it be used across several clinic branches?
Yes, on the Max plan. One account can manage several clinics at once, with each clinic's data kept separate and secure.
How do I upgrade or cancel my subscription?
Choose Pro or Max to fit your clinic, and upgrade from Pro to Max at any time. You can cancel your subscription before the next billing period begins.
Request a demo
See HISGrace Clinic at work in your clinic
Tell us about your clinic — the number of branches, your services, and the system you currently use. Our team will prepare a demo that fits.